Member Compass 101

Each tutorial video provides a live demonstration of the many features our website and platform provides members for maximing visiblity online and easy, efficient membership account management.

Logging In (00:10, video quick jump)
  • From the top menu or Membership tab, Login: Member Compass, use your email and password to login
Create your Account (00:45, video quick jump)
  • Enter your email address and create a password
    • If your email is already in the system it will request you Verify, follow the prompts to complete creating your account
Member Management Features (02:55, video quick jump)
  • Member Compass
    • Dashboard
    • Staff
    • Accounting
      • View open and paid transactions for your event registrations
      • Pay open balances
      • Management Access (see below) – company-wide view of transactions, including dues, events and sponsorship
    • Events
      • View current registrations and quick link to register for upcoming events
      • Management Access (see below) – company-wide view of registrations for all individuals
    • Profile (Individuals)
      • Update Job Title, add Headshot, and more
    • Management Access – Staff and Company Profile Tabs (04:40, video quick jump)
      • Management Access provides the ability to add or remove staff, view all dues and event transactions for the company or organization and pay those online, view company-wide event registrations, and update the company profile for the online Directory Listing.
      • Individuals who are Primary Contact will automatically have Management Access
      • If you are the account manager, you can grant Management Access to others (that capability is under the Staff tab, which we’ll review in a moment)
      • Or it can be granted by chamber staff, but for your security and because of the permissions this access has, we ask that the request come from the Primary Contact requesting access be granted to additional staff member
    • Staff (management access only)
      • Edit staff profiles – add headshot, change job title, etc.
      • Add or Remove staff
      • Grant or remove management access to others
    • Company and Directory Listing (management access only) (08:22, video quick jump)
      • Update Employee count, Add optional information if so choose, Change contact information
      • Billing Address is address to receive business related communication
      • Shipping Address is your physical location
        • This shows on your Directory Listing with a map
      • Marketing Information
        • Facebook and Twitter feed show in your online Directory Listing; Linked In is linked on your company profile
        • **MEMBER TIP** Build out your marketing information to create a robust Directory Listing and utilize as a landing page for your company.
        • Areas of Expertise, up to two, add, remove or change

Upcoming Events Quick View (00:18, video quick jump)

  • Scroll down to view the “Upcoming Events” section non the homepage or from the top menu Events tab, Events will link to the calendar

Events Links (00:30, video quick jump)
  • Events tab – events calendar
  • About Our Programs tab – a review of all the programs offered year-round by the Chamber
  • Sponsorship Opportunities tab – a review of opportunities to partner with the Chamber in a unique way that builds your company’s visibility and reaches your target market audience
  • Member 2 Member Events Calendar tab (01:04, video quick jump) – upcoming events hosted by members for members; makes plans to attend these community events and support fellow members
  • Member 2 Member Events Form tab – links to the submission form to have your event posted on the Member 2 Member event calendar
Events Calendar (01:38, video quick jump)
  • Events calendar can viewed as a List of Upcoming Events listed chronologically or Calendar View (“View Calendar” button)
  • To view more details on any event of interest, click the event from the list or calendar to link to the details page
    • Events Details page (02:30, video quick jump)
      • The details section provides more information on the program, speaker and sponors
      • The event contact provides quick links to email or call with further questions
      • The event header has unique features to “View Map” of the venue location or “Add to Calendar”
        • Note: Adding to your calendar does not register you to attend, you must follow the “Registrations Options” link to Register
  • Registration (03:00, video quick jump)
    • To register, from the Events Detail page, click “Registration Options”
    • Log in to unlock Member and Cornerstone tickets and to purchase/reserve tickets at the member rate.
    • Input the number of tickets you liked to purchase or register, and the Ticket automatically appears to add attendee name(s)
      • For attendee name, the drop down menu allows you to quickly select yourself or any members of your staff.
        • If the name does not show in the list, this means they have not yet been added to the Company Profile. You can still register them - simply type in their name and fill in their contact information.
    • A confirmation email will be sent
      • If registering for others, both purchaser and the attendee will receive a confirmation email
    • Complete registration either by paying online with credit card, or requesting an invoice.

Homepage
  • Quickly view upcoming events and latest news from the Chamber
  • Cornerstone Investors (00:30, video quick jump)
    • Partnership and Sustaining Level Cornerstone members can be viewed by clicking on the button link to a listing of these members (each listing links to the company Directory listing)
    • President’s Level Cornerstone members have their logo displayed on the scrolling ribbon
      • The logos are links to each company Directory listing.
    • Additional information videos, resources and link to sign up for our weekly newsletter can be found at the bottom of the homepage
About Us
  • "Who We Are" provides an overview of the Chamber's mission
  • View our Board of Directors and Chamber staff
  • Committees and Volunteers
    • Volunteers are provided additional recognition on each Committee page, with their headshot, listing of their company, and quick link to their Directory listing
What We Do
  • View updates our Chamber initiatives
  • Access the digital copy of our Public Policy Agenda
  • Direct links to Masters Housing Bureau, Leadership Augusta, Students 2 Work
Events (02:08, video quick jump)

**MEMBER TIP** View the second tutorial video for a more in-depth look at Events and Registration

  • View the events calendar from “Events” link
  • View information on available programs, sponsorship opportunities and Member 2 Member Events
  • Access application to submit a Member 2 Member Events
Streaming
  • View the Chamber’s latest news releases
  • Access information and applications for award programs Top 10 in 10 Young Professional to Watch and Augusta’s Entrepreneur (02:40, video quick jump)
    • Past honorees are recognized on these pages
Augusta Region
  • Provides information on our region’s major economic sectors
  • Access a digital copy of the Lifestyle Guide
Membership (03:22, video quick jump)
  • Log in: Member Compass
    • One of two ways to login to manage your Company and member profile
  • Membership Benefits (03:40, video quick jump)
    • A resource for quick access to review the resources and programs provided for members
    • Download from here an application for a ribbon cutting or groundbreaking – download, complete and email to our Membership Growth Manager
  • Member Compass 101
    • All three videos from the 3-part tutorial are listed here for convenient viewing
    • **MEMBER TIP** Share this page link as an orientation for new staff as they become acquainted with the Chamber and your membership!
  • Directory (04:53, video quick jump)
    • Quickly find member companies by business category – use the Filter, Area of Expertise
    • Listings provide quick access to email, phone number and social channels
      • **MEMBER TIP** Add your social channels to your listing from your Company profile, Marketing Features – more information on how to do this in the first tutorial video
    • “View Profile” links to the company’s full profile, including link to website, location map, staff listing and social feeds, if added
    • Emailing a Member Company
      • To protect your email from spam and still provide option for direct communication, our system utilizes Web-Site Visitor Communication.
        • When contacted by someone through the Directory, you will receive an email – Subject “Web-site Visitor Communication,” From “example@example.com”